Important Information
Policies
To help make your stay at Hotel Chicago Downtown, Autograph Collection by Marriott in Chicago as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to support a structured and comfortable stay.
At Hotel Chicago Downtown, Autograph Collection by Marriott, policies are designed to keep each room stay organized and easy to manage.
- Check-in and Check-out
Check-in generally begins in the afternoon, while check-out is scheduled for late morning. Times may vary depending on room availability.
- Identification Requirements
Guests must present valid identification at check-in to access their room.
- Deposit Policy
A deposit or card authorization may be required upon arrival to cover incidental charges.
- Smoking Policy
Smoking is restricted to designated areas, with non-smoking rules applying inside each room.
- Pet Policy
Pets may be allowed under specific conditions, often with additional fees.
- Cancellation Policy
Cancellation terms depend on the booking type, with flexible and non-refundable room options available.